Mohamad Majd is a strategic HR leader operating at the intersection of people strategy, operational excellence, and luxury hospitality within one of the world's most recognized hotel brands. As Regional Director of Human Resources – Global HR Operations at Jumeirah, he oversees HR shared services and operational frameworks across multiple properties, ensuring seamless talent management, workforce planning, and employee engagement in a complex, multi-site luxury environment.
With over 8 years of diversified experience spanning HR shared services and hotel operations, Mohamad Majd has built a reputation for translating HR strategy into actionable, value-driven initiatives that attract, develop, and retain top-tier talent aligned with both short- and long-term business objectives. His role extends beyond traditional HR administration—he provides strategic consultation to executive leadership on critical areas including manning plans, compensation and benefits architecture, budget optimization, and labor relations, all calibrated to support smooth, profitable, and guest-centric hotel operations.
Mohamad's leadership style blends analytical rigor with a people-first mindset. He is accountable for reinforcing employee engagement, driving performance through structured development programs, and ensuring that HR operations deliver measurable impact on business outcomes. His expertise in shared services models enables him to streamline processes, enhance service delivery, and maintain operational consistency across geographically dispersed teams while upholding Jumeirah's exacting standards of excellence.
Educated through CIPD Qualifications, Mohamad combines formal HR education with hands-on operational experience in the fast-paced, high-stakes environment of luxury hospitality. His deep understanding of both back-of-house realities and boardroom strategy positions him as a trusted advisor to senior leadership and a mentor to HR professionals across the organization.
Beyond his operational remit, Mohamad is an active contributor to Jumeirah's employer brand and talent acquisition efforts, regularly sharing career opportunities and insights with his extensive professional network of over 500 connections and 69,844 LinkedIn followers. He is recognized by colleagues as a collaborative leader who combines commercial acumen with integrity, cultural awareness, and a genuine commitment to building high-performing, engaged teams in one of the most competitive hospitality markets globally.
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