Nina Ptok, SHRM-SCP is a dynamic global People & Culture leader operating at the intersection of luxury hospitality, large‑scale HR operations, and human‑centric leadership development for one of the world’s most admired hotel brands, Dorchester Collection. As Director of People & Culture at The Lana, Dubai, she plays a pivotal role in shaping the talent strategy, culture, and colleague experience for a new‑generation luxury landmark, ensuring the property’s human capital foundation is as iconic and future‑ready as its architecture and guest offering.
Nina’s career ambition extends deliberately beyond traditional hotel HR management, encompassing end‑to‑end People & Culture strategy, cross‑border talent pipelines, and integrated collaboration with operations, finance, L&D, and brand teams. This forward‑looking approach positions her as a next‑generation hospitality HR executive who understands that modern people leadership is about aligning culture, performance, wellbeing, and brand storytelling at scale.
A passionate developer of people, Nina’s leadership philosophy is rooted in coaching, empowerment, and thoughtful, calm decision‑making under pressure. She is deeply involved in training, development, succession planning, and psychometric assessments, leveraging her British Psychological Society A&B certifications and results‑based, brain‑based coaching expertise to unlock potential, support career journeys, and build resilient, future‑focused teams.
Within The Lana and the wider Dorchester Collection ecosystem, she is a trusted partner to General Managers, senior leaders, and frontline colleagues alike—equally comfortable designing strategy in the boardroom and connecting with team members on the floor. Her influence can be seen in the way talent is attracted, selected, onboarded, developed, and recognized, helping The Lana Dubai become an employer of choice for hospitality professionals seeking both excellence and purpose.
Beyond her day‑to‑day role, Nina is an active voice in the wider hospitality and HR community, engaging with global talent networks and supporting initiatives that spotlight emerging leaders and service‑driven professionals. Through her advocacy for career development, inclusive workplace cultures, and people‑first leadership, she continues to shape the conversation around where hotel People & Culture is heading—strategically, culturally, and ethically.
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